Condizionamento e refrigerazione per l'industria
Industrial air conditioning and refrigeration systems
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 Customer Satisfaction Project

 

The target is to identify the customer satisfaction level against products/services offered by Kelvin S.r.l.
 
Reply time or sales offers/quotations ?
Good -- -- -- -- Not good
 
Reply time to your needs / projects / questions ?

Good -- -- -- -- Not good
 
Your opinion about delivery times for standard products?
Good -- -- -- -- Not good
 
Your opinion about delivery times for special/customized products?

Good -- -- -- -- Not good
 
Sales service:

Good -- -- -- -- Not good

 
After-sale / Our Service:

Good -- -- -- -- Not good
 
How Kelvin follow your critical issues ?

Good -- -- -- -- Not good
 
Level of attention dedicated to you ?

Good -- -- -- -- Not good
 
Do you have any proposal/idea for improve ?
 
Master datas :
Name
Surname
Position
Company
Street
Post-code
State/City
Telephone
Fax
E-mail



Your data will be used by Kelvin, in full compliance with the new Privacy Provisions (Decree 196/03) for information on new products, special offers and events. Accepting the request for the processing of data provided for the purposes described above.